“Whatever it takes mindset lives here...”
Every company has an origin story: ours starts in college — two entrepreneurs, one dream, and more ambition than sense. In 1999, on the heels of a coin toss, we formed our first business and discovered that trust, hard work, and never giving up are the key elements of an unbreakable foundation that can support a vision through any challenge.
Twenty-seven years later, and many new companies and services along the way, we are fortunate to have worked with amazing people and experienced success, failure, and everything in between.
Above all else, we want to thank our families for their sacrifice and support spanning across three decades — allowing us to chase our dreams but always reminding us of what is most important in life.
Below is the timeline of our partnership. It is a journey filled with twists and turns, but more than anything, it is a reflection of our gratitude for the experience — and for the people who helped along the way.
Twenty-seven years, three chapters, one partnership.
The partnership begins with the founding of Ephicient Solutions and our first major project — delivered the hard way, which is to say the right way. Two friends learn that building together is the best kind of work there is.
Five years in, through an Ephicient consulting agreement, we found StateServ — the company that became our main business and carried the partnership for nearly two decades. StateServ grew from a bold idea into the platform that changed the way Durable Medical Equipment is provisioned in hospice nationally.
A new name for a new era: StateServ is rebranded as Dragonfly Health, carrying the same mission — and the same partnership — into its third decade. Expanding into pharmacy, and now serving health plans, a company is reborn; a friendship simply keeps going.
Today we celebrate twenty-seven years of partnership and announce the next chapter: Chris Roode is retiring from Dragonfly Health to pursue new discoveries — the future to be determined. "Every venture is a stepping stone to the next opportunity." - Chris Roode.
Some things only a long partnership can teach you. That the best ideas rarely arrive fully formed — they are argued over, tested, and made better by someone who sees the world a little differently than you do. That trust is built slowly, spent carefully, and compounds like nothing else in business. And that a company is never really about what it builds — it is about who builds it with you.
Twenty-seven years in, we can say it plainly: every success we have ever had has someone else's fingerprints on it. Clients who became friends, teams that became family, and a partnership that outlasted every version of the company it created.
So as one chapter closes, this is what we carry forward — not the projects or the milestones, but the people. Always the people.
That has been the unwritten contract since 1999 — between partners, and with every person who trusted us with something important. It does not retire. It just finds new places to show up.